Mitragaia offers all registered users a 5% Reward Program that allows you to earn points for discounts on future orders. To be eligible for the Rewards Program, customers must register for a user account and be logged in at the time of order. If you don't have a user account, you can register for one here


Point Values

  • Customers will earn 1pt for every dollar spent on product only. Shipping and insurance charges are not eligible.
  • Customers will receive $1 off for every 20 pts redeemed on their order.


Awarding of Points

  • Points are awarded once your order is marked complete and your shipping confirmation email is sent.


Redeeming of Points

  • Points do not expire and may be redeemed at any time. 
  • We are unable to redeem points for you after an order has been placed. This is because the kratom industry is forced to use third party payment options and not all those options support refunds.


Exceptions 

  • Wholesale clients are not eligible for reward program.
  • Gift Cards, Payment Corrections, and Donations are not eligible for reward points. 
  • Payment returns may lead to a forfeiture of all reward points in your balance.