What is your Delivery Protection?

Modified on Sun, 15 Jan 2023 at 11:59 PM

What is Delivery Protection?

  • Our Delivery Protection service protects customers against product deliveries that are either lost, stolen or damaged in transit. Customers will have the option of receiving a replacement order or refund.
  • How much does Delivery Protection Cost?
  • The cost to cover your order is based on the value of your order. All orders under $100 cost $.98 to protect, while all orders of $100 and over are charged 1.5% of the cart subtotal before coupons/discounts.


How do I file a claim?

  • To file a claim simply contact our highly rated customer service team. You will be asked a few questions to verify your eligibility for replacement/refund. You can reach us on our Contact Us page. 


Will my full order total be refunded? 

  • Only the product value is covered. Shipping Costs and the Protection Fee are not refundable. 

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