What is Delivery Protection?

• Our Delivery Protection service protects customers against product deliveries that are either lost, stolen or damaged in transit. Customers will have the option of receiving a replacement order or refund.
  
• How much does Delivery Protection Cost?
• The cost to cover your order is based on the value of your order. All orders under $100 cost $.98 to protect, while all orders of $100 and over are charged 1.5% of the cart subtotal before coupons/discounts.

How do I file a claim?

• To file a claim simply contact our highly rated customer service team. You will be asked a few questions to verify your eligibility for replacement/refund. You can reach us on our Contact Us page. 

Will my full order total be refunded? 

• Only the product value is covered. Shipping Costs and the Protection Fee are not refundable.