What is your Delivery Protection?

Modified on Sun, 15 Jan 2023 at 11:59 PM

What is Delivery Protection?

  • Our Delivery Protection service protects customers against product deliveries that are either lost, stolen or damaged in transit. Customers will have the option of receiving a replacement order or refund.
  • How much does Delivery Protection Cost?
  • The cost to cover your order is based on the value of your order. All orders under $100 cost $.98 to protect, while all orders of $100 and over are charged 1.5% of the cart subtotal before coupons/discounts.

 

How do I file a claim?

  • To file a claim simply contact our highly rated customer service team. You will be asked a few questions to verify your eligibility for replacement/refund. You can reach us on our Contact Us page. 

 

Will my full order total be refunded? 

  • Only the product value is covered. Shipping Costs and the Protection Fee are not refundable. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article